SHIPPING POLICY

FREE SHIPPING PROMOTION

At Cotton Creations we recognize the impact that shipping costs can have on our customers.  To better accommodate your needs, we offer free shipping for orders of $200 or more before tax.  Simply select the Free Shipping method at checkout.  Also, this offer only applies to standard shipping rates to one location.   When shipping to multiple addresses, only shipping to the first address will be free; standard shipping charges will apply to all other addresses.   ***This offer only applies when shipping within the continental United States (shipping to Alaska and Hawaii will incur standard shipping charges).  If an object or package is deemed oversized or overweight, additional shipping surcharges may still apply. Shipments will be sent to the shipping address provided during the checkout stage. If an incorrect shipping address is provided, a second shipping charge will be computed and applied to subsequently change the shipping address within 2 hours of placing the order. After 2 hours have passed, we are unable to change the shipping address on an order.

OTHER SHIPPING ALTERNATIVES

If your order does not meet the $200 minimum purchase requirement for free shipping, Cotton Creations offers other cost-efficient shipping options via pre-negotiated rates with both the US Postal Service and UPS.  While some companies force you to use a singular preferred delivery service, we give you the option to choose the delivery method that best meets your budget and needs.

Order-to-ship time: Our average order-to-ship period is 5 business days for blank products and 10 business days for custom products, but this can be extended during periods of peak order volume. We do offer expedited order processing to reduce order-to-ship time to 3 business days for a 25% rush surcharge for blank products. Rush can also be applied to custom orders so our production team can prioritize your order over others. Exact Rush turnaround time on custom orders is dependent on order volume at the time you place your order. Please contact a Cotton Creations representative for more information if you are in a rush. Cotton Creations also offers expedited shipping options with both UPS and the US Postal Service to reduce transit time when you are in a pinch.

**Please note that while Cotton Creations offers USPS Mail Service, for maximum reliability we recommend using UPS options for expedited shipping.  Cotton Creations cannot be held liable for any delays caused by USPS or UPS carriers.

***Please also note that at Cotton Creations we do our best to get your order ready for you as soon as possible without compromising our high quality standards. We are happy to provide you an estimated ship date on orders, but these dates are estimates and final ship times may vary slightly.

For any additional questions, please send inquires to info@cottoncreations.com